1st International Workshop on
SOA, Globalization, People, & Work (SG-PAW 2009)

November 23/24, 2009, Stockholm, Sweden

The workshop will be held within the "Business Models and Architecture"
workshop track of the 7th International Conference on Service Oriented
Computing (ICSOC'09), which takes place Nov. 24-27, 2009;
http://www.icsoc.org/

In conjunction with the 7th International Joint Conference on
Service Oriented Computing (ICSOC/ServiceWave 2009)
November 24-27, Stockholm, Sweden; http://www.icsoc.org/

++ Position Papers, Vision papers, and Full papers invited
++ Workshop Post-Proceedings to be published in the Springer Verlag Services
Science book series
++ Papers will be included in SpringerLink


Workshop website: http://tinyurl.com/sgpaw2009



Important Dates
===============

Deadline for submission: September 14, 2009
Notifications: Sep 30, 2009
Camera Ready version for pre-proceedings: Nov 1, 2009

Workshop: Nov 23/24, 2009
Jan TBA, 2010 Submission of camera-ready version for LNCS post-proceedings



Workshop Theme and Objectives
=============================

Globalization is having a profound impact on all aspects of business, work,
organization, and the enterprise. As the business community describes the
emerging Globally Integrated Enterprise (GIE), they envision how: ?new
technology and business models are allowing companies to treat their different
functions and operations as component pieces, firms can pull those pieces apart
and put them back together again in new combinations? (Foreign Affairs, Vol. 85
No. 3, 2006). Whereas this vision has not yet fully materialized, SOA seems
especially well positioned to provide the enterprise with such capabilities.

There are clear trends that indicate the transformation of the enterprise into
coordinated but independent units which can be composed in new ways in order to
address new needs. Outsourcing of IT, but especially of organizational functions,
such as HR, shipping, or accounting services are low-maturity examples of this
trend. The new notion of Virtual Enterprises takes the idea of organizational
encapsulation a step further and introduces the idea of loosely coupled
organizations. They advocate the formation of ad-hoc alliances between
enterprises in order to share skills, core competencies, and/or resources so
they can better respond to business opportunities.

Globalization is also creating new kinds of organizational resources. The
ongoing competition for business differentiation is spawning new organizational
silos that provide a highly specialized service, both within an enterprise and
in the global marketplace. This is as evident in Health-Care offerings of new
treatments as it is in every other business domain, such as in financial,
software, or IT services. These emerging service providers are characterized by
limited overhead, fast market entry, high scalability requirements and a global
approach in the search of its customer base.

The problem this workshop is focusing on is enabling an enterprise to leverage
internal and external global services and combine them in new ways that optimize
its end-to-end operations. The premise is that the SOA methodology is well
suited to address this problem by encapsulating organizational work as services
that can cross geographical, organizational, and cultural boundaries.

We invite academia and industry that represent a wide range of disciplines in
business, science, and engineering, to examine the problem from multiple
perspectives. The goal is to identify together core issues, research challenges,
learn from successful attempts or approaches, and propose new formalisms, models,
architectures, frameworks, methodologies, or approaches. Some of the key
preliminary research questions that we encourage position papers to address
include, but are not limited to:


* Modeling of work as a service. What is a service in the new context of people
and work? How can work be encapsulated as a service? Changes and extensions to
current thinking that will better address human related factors.
* Enactment of process and workflow in the context of the global organization,
people and work. Especially the notion of dynamic processes that can
continually morph themselves to respond and adapt to environmental demands
and changes without compromising operational efficiencies.
* Enacting, managing, and coordinating End-to-End business processes that span
geographical, organizational, and cultural boundaries.
* What constitutes Quality-of-Service from the perspectives of people, work, and
the enterprise?
* Global governance, its application and implications in complex organizational
eco-systems.
* Composability and interchangeability of work-services and people-services.
* Alignment of people and work with process, tools, and IT.
* What are the relevant architectural principles when considering different
dimensions of people and work?
* How can traditional formalisms support the flexibility inherent in contexts
that involve people and larger social groupings?
* Methodologies for process, flow, architectures, and solution design.
* Business Processes and Business Process Management (BPM) in the context of
people and work.


In addition, we welcome submissions covering the following topics:

* Requirements
* Case studies examining issues relevant to this workshop
* Models that examine multiple enterprise perspectives, and address operations
utilizing globally distributed organizations, collaborators, and partners.
* Applicability of Cross-Enterprise Architectures (CEA) and service-enabled
approaches to the problem of organizing the global enterprise.
* The fulfillment of enterprise End-to-End processes that cross geographical,
organizational, and cultural boundaries.
* Extensions and applications of BPM and/or data centric approaches to modeling,
execution and management.
* New SOA runtime environments for the enterprise that support service assembly
and management of globally distributed resources, including the utilization of
new models such as Grid or Cloud.
* Dynamic composition and selection of IT, human resources and other
organizational resources.
* Case studies that explore SOA as enabler of globally distributed work.
* Governance approaches applicable to global enterprises or processes that cross
organizational and geographic boundaries.

Finally, our workshop also aims at bringing together researchers from different
academic perspective to collectively develop a deeper understanding of the
implication of applying SOA principles in contexts that not only consider the
technical dimension but also the people and work dimensions to collectively
identify the core directions for future research.



Related workshops in the ?Business Models and Architecture? track
=================================================================

The Business Models and Architecture track focuses on the overall modern
enterprise. The ability to react quickly to ongoing changes in the marketplace
or customer requirements is one of the biggest challenges facing every business.
To react, business may need to change their business models and processes, their
IT infrastructure, the topology or distribution of the organization and business
units, form alliances with partners or co-producers, outsource missing
capabilities, contract services, or even acquire and merge with other businesses.
Business models and architectures help plan the optimal changes. The speed in
which such architectures can be made fully operational is what differentiates
winners from losers.

The three workshops in this track address different, yet complementing, facets
of the problem. TEAR is aligning the Enterprise Architecture with its business
models: adapting the IT infrastructure and changing application so that they
optimally support the new business needs. GLOBALIZATION (SG-PAW) is looking at
enacting the new business processes by encapsulating organizational work as
services that can be combined in new ways and optimize its end-to-end operations
across geographical, organizational, and cultural boundaries. Finally, SOC-LOG
is focusing on addressing the challenges of a specific application domain,
namely, logistic through developing SOC based solutions and examining aspects of
Knowledge Management while bringing together researchers from different, though
overlapping areas (logistics/supply chain management and service-oriented
computing/systems).


Submission
==========
We welcome submissions of two types: position and vision papers (2-5 pages
including all references and figures) and full papers (up to 15 pages including
all references and figures). As this is a new area we are encouraging the
submission of shorter position and vision papers that can form a basis for team
discussion and brainstorming.

All submission will be reviewed by at least three program committee members.
Paper submission is open for all, including the PC members and organizers.

Submissions should be made in PDF format via our electronic submission system
which is available at https://www.easychair.org/login.cgi?conf=sgpaw2009

The proceeding of ICSOC-ServiceWave 2009 are currently planned to be published
in the Springer Verlag Services Science book series. Papers should be written in
English and must follow the Springer LNCS guidelines. Please refer to
http://www.springer.de/comp/lncs/authors.html for more information.

Workshop Website
================

Additional information can be found on the workshop website:
http://tinyurl.com/sgpaw2009


Contact Information
===================

Daniel Oppenheim, IBM Research, music@us.ibm.com
Marcelo Cataldo, Bosch Research, marcelo.cataldo@us.bosch.com


Organizers
==========

Marcelo Cataldo, Bosch Corporate Research, USA
Francisco Curbera, IBM Research, USA
Schahram Dustdar, Technical University of Vienna, Austria
Michael zur Muehlen, Stevens Institue of Technology, USA
Daniel Oppenheim, IBM Resarch, USA
Michael Rosemann, Queensland University of Technology, Australia
Stephan Tai, Universit?t Karlsruhe (TH), Germany