Call for Book Chapter Proposals
User Centric E-Government: Challenges & Opportunities
To be published by Springer http://www.springer.com/series/6157
Editors
Dr. Saqib Saeed University of Dammam, KSA
Prof. T. Ramayah University Sains Malaysia
Prof. Zaigham Mahmood Univesity of Derby UK & North West Univ. S Africa

Introduction
E-Government, or electronic government, is about harnessing the information revolution to improve the efficiency of government processes and the lives of citizens. It aims at a citizen centred approach to governance through effective use of the Internet and Information and Communication Technologies (ICTs). E-Government promotes transparency and effectiveness of a government’s processes as well as citizens’ participation (e-participation) in the affairs of the government. Whereas, E-government projects are huge undertakings for government departments, user-centric approach requires citizens’ participation in the running of the government affairs. In both these respects, there are huge challenges and inherent issues. Whereas, governments require long term commitment as well as correct planning and availability of financial resources, it is highly important that citizens are enabled to have access to the information technology, have knowledge and skills to use the available technology, have the positive commitment to affect the governments’ strategies. So, enabling citizens to effectively participate is much more difficult.
In this context, in the proposed book, we aim to present the inherent challenges and available opportunities with respect to user-centric e-government.
Recommended Topics
Recommended topics include, but are not limited to, the following:
• Technology Appropriation in E-Government
• Empirical Studies of E-Government
• Participatory Design in E-Government Projects
• Usability Studies of E-Government Systems
• Evaluation of E-Government Systems in Practice
• E-Government and Citizen Engagement
• Universal Access of E-Government
• Innovation and Knowledge Management in E-Government
• Open Source Systems and E-Government
• Mobile technology and E-Government
• E-Government in Web 2.0 Era
• Metrics for E-Government Adoption
• Social, Ethical and Legal Issues related to E-Government

Deadlines
Proposal Submission: 20 April 2016
Proposal Acceptance/Rejection Notification: 1 May 2016
Full Chapter Submission: 1 August 2016
Chapter Acceptance/Rejection Notification: 1 Oct 2016
Final chapter Submission: 1 Nov 2016
Submissions
Inquiries and submissions can be forwarded electronically (Word document) to:
Dr. Saqib Saeed: saqib.saeed@gmail.com