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QCMAN 2014 : IEEE/IFIP Workshop on Quality of Experience Centric Management


When May 9, 2014 - May 9, 2014
Where Krakow, Poland
Submission Deadline Jan 12, 2014
Notification Due Jan 31, 2014
Final Version Due Feb 15, 2014
Categories    quality of experience   network management   service management   multimedia

Call For Papers

2nd IEEE/IFIP Workshop on QoE Centric Management - Part of IEEE/IFIP NOMS 2014

Krakow, Poland, 9 May 2014



The Second IEEE/IFIP International Workshop on Quality of Experience Centric Management (QCMan) will be held in conjunction with IEEE/IFIP NOMS 2014 in Krakow, Poland, from May 5-9, 2014. The workshop is sponsored by the IEEE Communications Society (ComSoc) and supported by the Klagenfurt University and iMinds. The workshop is endorsed by the Technical Committee on Network Operations and Management (CNOM).

In recent years, the Internet has evolved from a pure packet forwarder to a provider of complex and high demanding services and applications (e.g., video, voice, on-line gaming, cloud applications). These services and applications are typically managed through a set of Quality of Services parameters (e.g. packet loss, delay, jitter). However, it is widely agreed that the management of these services and applications should be centered on their quality as perceived by the end user: the Quality of Experience (QoE). However, this QoE centric management is greatly challenged in today’s Internet by (i) the stringent QoE requirements of the supported services and applications (e.g., timing constraints, loss intolerance) and users (e.g., unpredictability of user behavior, request for high quality services), (ii) the plethora of service consumption possibilities (e.g. for video: live vs on-demand, managed vs over-the-top), (iii) the inherent complexity of services and applications which can be offered to users in several ways to reach the same QoE level and (iv) the difficulty in assessing the quality as perceived by the end user also due to insufficient insight in the psychological and sociological factors of the service and application consumption.

QCMan 2014 aims at providing an international forum for researchers addressing these challenges. QCMan 2014 will combine original full paper presentations with a motivating keynote to thoroughly explore this challenging topic.


Authors are invited to submit papers that fall into or are related to the topic areas listed below:
Characterization of QoE

Definition of QoE: methods and tools
Relationship between QoE and QoS in multimedia networking
Objective & subjective QoE assessment of multimedia delivery systems
New objective & subjective methods and algorithms
QoE-aware management systems

QoE management in heterogeneous networks
QoE optimized multimedia network management
Adaptive video streaming in Over-The-Top and IPTV networks
QoE issues of multimedia services and applications
QoE management of multimedia services over wireless networks
Energy efficient QoE management
QoE driven network diagnostics, tracing, troubleshooting

Nature-like techniques for QoE management
Adaptive QoE management
Self-organization techniques for the management of multimedia services
Cognitive approaches, self-learning and Computational Intelligence-based algorithms for QoE management
Autonomic techniques for QoE management
Policy-based QoE management

QoE oriented coding
Streaming aware video encoding
QoE oriented coding for multimedia streaming
Energy aware video coding and decoding

Experimental approaches
Subjective studies in commercial settings
Subjective studies in a controlled lab environments
QoE of mobile services
Experimental facilities for QoE evaluation of algorithms and services
Subjective QoE evaluation pilots


Paper submissions must present original, research or experiences. Late-breaking advances and work-in-progress reports from ongoing research are also encouraged. Only original papers that have not been published or submitted for publication elsewhere can be submitted. Each submission must be written in English, accompanied by a 75 to 200 word abstract and a list of up to 5 key words. There is a length limitation of 6 pages (including title, abstract, figures, tables, and references) for workshop papers. Submissions must be in IEEE 2-column style. Papers exceeding these limits, multiple submissions, and self-plagiarized papers will be rejected without further review.
Authors should submit their papers in PDF, postscript, or Word formats via JEMS: (


Paper submission: January 12, 2014 (extended!)
Notification of acceptance: January 31, 2014
Final version of papers due: February 15, 2014


Prof. Christian Timmerer, Klagenfurt University, Austria
Prof. Filip De Turck, Ghent University – iMinds, Belgium
Prof. Steven Latré, University of Antwerp – iMinds, Belgium
For more information, please contact one of the Co-Chairs at

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