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SCEB 2013 : 2nd International Workshop on Service Clouds in the Enterprise and Beyond (co-located with ICSOC'13)


When Dec 2, 2013 - Dec 2, 2013
Where Berlin, Germany
Submission Deadline Sep 14, 2013
Notification Due Oct 14, 2013
Final Version Due Oct 31, 2013
Categories    information systems   cloud   enterprise

Call For Papers

The workshop explores technologies that facilitate the management and coordination of people and services as they collaborate towards a common goal in a dynamic ecosystem of partners, providers, and suppliers in the service cloud environment. Many research problems are emerging in this theme. How social media helps people find the best suited services (on service marketplace for example Google Apps Marketplace) or people (via for example crowd-sourcing platforms such as Mechanical Turk, Crowdflower, oDesk) to collaborate organically in business processes to achieve a common goal? How to encourage peers (via for example, games or incentives) to actively participate in cross-organization or even global collaboration? How to align service clouds and the operational level on top of them to business strategy or high-level goals of an enterprise? How to model and manage dynamic, flexible and elastic business processes in this globally distributed ecosystem which presents challenges such as integration of different sub systems, compensation, end-to-end monitoring, analysis, optimization and the like? Many factors contribute to the intricacy of the problem of cross-enterprise collaboration.

The workshop will serve as a forum for discussion among academic and industrial researchers as well as practitioners and students interested in addressing problems in the emerging area. The workshop will further provide an opportunity to bridge academia and industry in order to connect business needs with research efforts and apply research achievements into real-world practice.

The SCEB-workshop encourages original research papers related, but not limited, to the main themes and preliminary research questions.

Models, methods, formalisms, and languages that focus on the control and coordination of cross-enterprise collaboration among business services, socially-enhanced services and human-provided services in different domains.
Ecosystems for service-oriented cloud computing, their secure, dependable and sustainable engineering, maintenance and dissolution.
Mobile service clouds and their ad-hoc composition in a distributed peer-to-peer way.
Big data in service clouds with data mining for knowledge extraction and information logistics with dynamic mashups.
Modelling contracts and checking compliance in socially-enhanced services computing.
Conceptual modelling for business strategy and high-level goals of an enterprise or between enterprises.
Techniques for aligning service clouds operated by the operational level to business strategy and high-level goals of an enterprise.
Extending SOA-formalisms, encapsulations, and constructs to facilitate the definition, dispatch, and orchestration of human Work as a Service (WaaS) that can be carried out interchangeably by qualified organizations.
IT, middleware, systems, tools, and framework that support cross-enterprise collaboration, and their relationship with current enterprise or domain tools.
Gamification, collaboration, and crowd-sourcing methods and techniques and their applications in enterprise business processes.
Context, data, and knowledge management as required for managing and coordinating work across organizations and their interrelationship with the domain data, tools, and processes.
Analysis of social relationships among participants in business processes and its implications for businesses.
Social software design and its implication on business process modelling and management.
Trust, privacy and security management in cross-organizational interactions.
Tools/frameworks to facilitate creation of social media based applications.

The goal of this workshop is to foster research in the emerging area of cross enterprise collaboration. We invite researchers and practitioners from a wide range of disciplines to exchange ideas and collaboratively explore different aspects of this area. A keynote address will be followed by presentations. The workshop will end with a discussion aimed at identifying core research challenges alongside promising approaches and concrete next steps for future work. The outcome will be published as a Manifesto in the workshop post-proceedings alongside the papers.

Important Dates

Deadline for Paper Submission: 14 September 2013
Paper Acceptance Notification: 14 October 2013
Camera Ready Paper & Copyright: 31 October 2013

Submission Instruction

Authors are invited to submit original, unpublished research papers that are not considered for publication elsewhere. Papers should be formatted according to the Springer formatting guidelines, and submitted as PDF electronically through at:

We invite research papers up to 12 pages in length and shorter vision or position papers up to 5 pages. The Springer formatting guidelines are available at:

At least one author for each accepted paper must register and participate in the workshop. For registration information, please see the main ICSOC conference website:

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