Brief Description:
E-Government, a key concept in modern public sector management, is recognized as an enabler of government performance. E-Government allows for the introduction, augmentation and provision of news ways of delivery government services. The e-government paradigm disrupts and transforms traditional government service delivery channels by questioning current structures and processes. However, while e-government offers possibilities for the transformation of the government service delivery mechanism, the realization of these benefits are not possible due to poor project management practices in the public sector. This is why it is important to have a full understanding of the nature of e-government and the project management issues related to IT in the public sector. This course will provide participants with the knowledge and the skills to exploit e-government potential with relevant project management practices. Thus the knowledge and understanding of how to apply ICT in the public sector for the enhancement of government performance is a critical area of expertise for not only managers at the state and local levels, but also for consultants and practitioners. E-Government Project Management and the strategic use of E-Government requires that those involved be trained in the project management, policies, uses and implications of new technologies.

Learning Outcomes:
Upon completion of the course, the participants will possess the following skills:
• Improve their theoretical understanding and practical applications in management and e-leadership
• Appreciate the uniqueness of E-Government Project Management
• Understand and apply e-leadership in E-Government Projects
• Understand IT and E-Governance issues related to Transformational Government
• Understand legal, cultural and ethical issues surrounding E-Government

Course Content:
Day 1: Information Technology and Public Policy Making

DAY 2: The Theory of Modern Bureaucracy and the Neglected Role of IT

DAY 3: Transformational Government Projects
• Session 1: E-Leadership
• Session 2: E-Government Project Management
• Session 3: Case Analyses

DAY 4: Public Management Paradigms and the Trend to Digital Governance
DAY 5: The Comparative Performance of Government IT
Day 6: Explaining Performance
• Session 1: Organizational Culture and Government Institutions
• Session 2: Competitive Tension and the Power of the IT Industry
• Session 3: Case Analyses

Day 7: Taxation: Re- Modernizing Legacy IT and Getting Taxpayers Online

DAY 8: Social Security: Managing Mass Payment and Responding to Welfare State Change

Day 9: Immigration Online and Evaluation:
• Session 1: Technology Changes and Administrative Renewal
• Session 2: Technology Trends, Industry Organization and Government IT
• Session 3: Examination

Entry Requirements:
The course is intended to provide expertise to staff (E-Government Directors, Public Sector CIOs, IT Managers, Public Sector Consultants, Heads of Departments) who provide strategic guidance in government departments, local authorities and consultants engaged with government. Therefore, the classification fits executive, professional development as well as management.

Cost: USD: 625

For details: nixon.ochara@up.ac.za