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ISSS 2012 : The International Symposium on Services Science


When Sep 24, 2012 - Sep 24, 2012
Where Leipzig
Submission Deadline Jun 17, 2012
Notification Due Jul 15, 2012
Final Version Due Aug 19, 2012
Categories    service science   computer science   economics   smart services

Call For Papers

Call for Papers

The International Symposium on Services Science (ISSS 2012),
Leipzig, September 25, 2012

Hosted by
University of Leipzig, Department of Computer Science and Information Systems Institute,
Institute of Applied Informatics (InfAI) e.V.
Leipziger Informatik-Verbund (LIV)

For the fourth time, the "International Symposium on Services Science (ISSS)" will offer a unique platform for advancing research and discussions in Service Science. In 2012, the ISSS will focus on knowledge intensive business services, also known as Smart Services, and their application in theory and practice. ISSS will be part of the Multi-Conference SABRE (Software, Agents and Services for Business, Research and E-Sciences, 23rd-25th September 2012) and be held in Leipzig, Germany as a one-day event on the 25th September, 2012.

The organizers invite researchers and practitioners from various connected fields to provide contributions to be included in the conference program. Topics should be in line with one or more of the themes listed below:

• Smart Services in Theory and Practice
• Smart Services in High-Tech sectors
• Smart Services in Management and Application

Papers may include theories, principles, studies and use cases, or focus on special issues regarding smart services such as e.g. technology support or governance.

Important Dates

Submission of symposium papers : June 17, 2012
Notification of Acceptance : July 15, 2012
Final submission and registration: August 19, 2012
Symposium Date : September 25, 2012


ISSS 2012 seeks two types of contributions in English or German with a minimum of 6 pages:

• Full research papers,
• Industrial experience papers,

All Submissions will undergo a double blind peer review process. Papers will be selected based on originality, quality, soundness and relevance. All contributions must be original, not published, accepted or submitted for publication elsewhere. Please refer to the conference site for detailed instructions on how to submit a paper.

Publishing of accepted works

All research and industrial papers will be published within a series of the Institute for Applied Informatics (InfAI)/LIV and made publicly available.
Selected papers will be invited to create extended versions and
submit to special issues of international journals (Electronic Markets Journal, International Journal of Information Systems in the Service Sector (IJISSS), International Journal on Service Science, Management, Engineering and Technology (IJSSMET)).

Conference Site

General Chair

Meyer Kyrill, Institute for Applied Informatics (InfAI) and University of Leipzig, Germany

Abdelkafi Nizar, Fraunhofer Institute for Central and Eastern Europe (MOEZ), Germany

Organizing Committee Members
Gerstner Alexandra, Bartsch Sandra, Thieme Michael (University of Leipzig)
Dijk Sandra, Fraunhofer Institute for Central and Eastern Europe (MOEZ), Germany

Program Committee
Abramowicz Witold, Poznan University of Economics, Poland
Afsarmanesh Hamideh, University of Amsterdam, The Netherlands
Benkenstein Martin, University of Rostock, Germany
Böttcher Martin, ECG Erdgas Consult GmbH, Germany
Böhm Karsten, FH Kufstein Tirol, Austria
Brückner Walter, RKW Deutschland, Germany
Camarinha-Matos Luis M., New University of Lisbon, Portugal
Demirkan Haluk, Arizona State University, USA
Ernst Gerhard, Project Management Agency part of the German Aerospace, Germany
Fischer Werner, KVD Kundendienst Verband Deutschland e. V., Germany
Franco Pereyra Ruben Dario, Universidad Politecnica de Valencia, Spain
Fromm Hansjörg, Karlsruhe Service Research Institute, Germany
Ganz Walter, Fraunhofer Institute for Industrial Engineering IAO, Germany
Gouthier Matthias, European Business School – EBS, Germany
Karagiannis Dimitris, University of Vienna, Austria
Kijima Kyoichi Jim, Tokyo Institute of Technology (Tokyo Tech), Japan
Kowalczyk Ryszard, Swinburne University of Technology, Australia
Kusiak Andrew, The University of Iowa, USA
Kuusisto Jari, SC-Research, Finland
La Mura Pierfrancesco, HHL - Leipzig Graduate School of Management, Germany
Lightfoot Howard, Cranfield University, UK
Möslein Kathrin, University of Erlangen-Nuremberg, Germany
Nüttgens Markus, University of Hamburg, Germany
Posselt Thorsten, Fraunhofer Institute for Central and Eastern Europe (MOEZ), Germany
Sicilia Miguel-Angel, University of Alcalá, Spain
Smits Martin, Tilburg University, The Netherlands
Spohrer Jim, IBM Almaden Research Center, USA
Taurel Wilhelm, Association for Services Management (AFSMI) German Chapter, Germany
Theodoulidis Babis, University of Manchester, United Kingdom
Uhlmann Michael, ATB Arbeit, Technik und Bildung GmbH, Germany
von Wangenheim Florian, Technical University of Munich, Germany
Weinhardt Christof, KSRI - Karlsruhe Service Research Institute, Germany
Weske Mathias, Hasso Plattner Institute for Software Systems Engineering, Germany

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