posted by user: gaosaint || 8746 views || tracked by 11 users: [display]

ICSSSM 2012 : 9th International Conference on Service Systems and Service Management

FacebookTwitterLinkedInGoogle

Link: http://sem.tongji.edu.cn/ICSSSM12/
 
When Jul 2, 2012 - Jul 4, 2012
Where Shanghai, China
Submission Deadline Feb 29, 2012
Notification Due Mar 20, 2012
Final Version Due May 10, 2012
Categories    service systems   service management
 

Call For Papers

Papers on issues related to service systems and service management are welcome. The topics of interest include, but are not limited, to the following tracks:

Track 1 – Theory and Principle of Service Sciences
Service concepts and strategies, quality assurance, performance metrics.
Track 2 –Service System Design, Operations, and Management
Service system and network design, service process engineering/reengineering, service planning and scheduling, service management based on emergency, modeling and analysis of service systems.
Track 3–Supply Chain Management for Service
Supply chain planning, value delivery, supply chain management based on emergency, supply chain cluster, transportation management systems, return logistics, supplier relationship management, logistics visibility and control, procurement.
Track 4–Service Marketing and Financial Management
Demand forecasting, customer relationship management, public relations, customer behavior, satisfaction, and retention, service cost evaluation and analysis, profitability of service investment, risk management, revenue management.
Track 5–Specific Industrial Service Management
Information service, tourism and hotel management, public service, hospital, finance and insurance service, sports service, exhibitions.
Track 6–Service Information Technology and Decision Making
Integrated information management systems, real-time identification and tracking technology, agent theory and technology, software agent based systems, intelligent decision support systems, artificial intelligence, RFID technology and applications, data warehousing and data mining, systems integration, e-business/e-service.
Track 7–Service Experiential Studies and Case Studies
Healthcare, education, public service, transportation, telecommunication, maintenance, finance/ insurance/real estate, distribution/retail, service for social, economical, and cultural events (e.g., exhibitions, sports, festivals).

Related Resources

ICSESS 2018   2018 9th IEEE International Conference on Software Engineering and Service Science
SOCA 2018   The 11th IEEE International Conference on Service Oriented Computing and Applications
IJIBM 2019   Call For Papers - International Journal of Information, Business and Management
MiDOS @ SAC 2019   Microservices, DevOps, and Service-Oriented Architecture
ICSOC 2018   The 16th International Conference on Service-Oriented Computing
IJWSC 2018   International Journal on Web Service Computing
CNSM 2018   International Conference on Network and Service Management
IEEE BigDataService 2019   The Fifth IEEE International Conference on Big Data Service and Applications
ICMSS--Ei and Scopus 2019   2019 3rd International Conference on Management Engineering, Software Engineering and Service Sciences (ICMSS 2019)--Ei and Scopus
BDAI--Ei and Scopus 2019   2019 2nd International Conference on Big Data and Artificial Intelligence (BDAI 2019)--Ei Compendex and Scopus