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CEM 2023 : 14th Annual Customer Experience Management Summit


When Oct 4, 2023 - Oct 5, 2023
Where MAXX by Steigenberger Vienna
Submission Deadline Sep 2, 2023
Categories    cx   customer   CEM   UX

Call For Papers

The realm of customer experience management is undergoing rapid evolution, placing a strong emphasis on personalization, omnichannel experiences, and leveraging emerging technologies to enhance customer satisfaction and foster loyalty. Join us at the 14th Annual Customer Experience Management Summit to gain valuable insights from industry peers on implementing innovative practices and delivering immersive experiences for your customers.
Explore the current state of this rapidly changing field and uncover practical examples of efficient coping mechanisms. Our business conference brings together senior-level decision-makers from major industries including retail, banking, pharmaceuticals, IT, telecommunications, automotive, and more. These industry leaders will share their most successful practices and valuable lessons learned.
Engage in networking opportunities with peers from leading companies, drawing inspiration from the diversity of perspectives, and staying abreast of the latest key insights and trends. This event serves as the perfect platform for change-makers seeking to drive innovation in their customer experience management strategies.
Join us at the 14th Annual Customer Experience Management Summit, where you can gain valuable knowledge, forge meaningful connections, and remain at the forefront of the customer experience management landscape.

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