The 1st International Workshop on “Social collaboration in trusted, user-driven software development”

to be held in conjunction with the ARES EU Projects Symposium 2016, held at the 11th International Conference on Availability, Reliability and Security (ARES 2016 – http://www.ares-conference.eu)

August 31 – September 2, 2016
Salzburg, Austria

It can be taken for granted that until today, the requirements’ elicitation process for the majority of both commercial and open source software solutions, as well as their evaluation, takes place within the narrow boundaries of isolated software development teams. Thus the most important stakeholder, the consumer or end-user with their needs are not properly considered. This often results in products and services that are mainly inadequate for the activities their respective product managers have envisioned.

In this context, the concept of engaging potential users from the target audience in the software development process is constantly gaining momentum. It is important to build a close relationship with them for receiving early feedback on the product being developed. Apparently, this concept calls for the incorporation of better collaboration support during software development projects and social networking features between software developers and prospective end users within existing software development environments.

However, approaches on how to engage potential customers throughout the software development lifecycle are largely unexplored, whereas research on how privacy issues and aspects of trust are shaped in such a user-driven development process is limited. This workshop aims at presenting and discussing concepts and solutions for ensuring customer-developer interaction along the software development process in a trustful and privacy respectful way.

CloudTeams will be a cloud-based platform transforming software development for cloud services into a much easier, faster, and targeted process, by engaging communities of users who will participate in the product lifecycle to help software teams develop better solutions for customers’ problems.

CloudTeams is in the intersection of three important fields: crowdsourcing platforms, collaborative software development tools, and trusted cloud service delivery. This innovative combination of different tools and practices under a unique concept will be enhanced with a rewarding system to enable end-users to jump into the platform and support solutions they are interested in. In addition, a testing and trust framework will validate the whole process based on proper analytics and qualitative feedback by the prospective customers. The final, cloud-based software solutions will be validated based on the CloudTeams methodology and thus trusted by the customers, and help developers finding the proper market fit in a quick and efficient way.

The workshop is organized by the CloudTeams project (Collaborative Software Development Framework based on Trusted, Secure Cloud-based Pool of Users is a research project), funded by the European Union’s Framework Programme for Research and Innovation – Horizon 2020, under Grant Agreement No: 644617.


List of Workshop Topics:
- Recent approaches towards addressing and involving unknown customers in the software development process
- Experiences with end-user participation in cloud based software development processes
- Privacy and anonymization techniques in acquiring users feedback
- Third party cloud based services exposing user’s data and privacy respect
- Establishing trust mechanisms in communities
- Experiences with third-party service integration
- Experiences with rewarding customers

Submission
Papers should follow the ARES 2016 formatting guidelines and not exceed 8 pages in total. The submission guidelines valid for the SOCOTUD workshop are the same as for the ARES conference. They can be found at http://www.ares-conference.eu/conference/?page_id=135