Scope of the Workshop
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Efficient utilization of experience is gaining in importance since expertise, "know how", applied knowledge can be assessed as one of the most important resources and the key issue for successfully competing organizations in almost every sector of economy. In the context of this workshop as well as the workshops previously held in this series, 'experience' is mainly considered as a form of knowledge obtained during the solution of problems. Therefore, similar but not identical issues from approaches developed in Knowledge Management, all aspects of the whole life cycle of 'experience' are in the focus of this workshop: Analyzing, modeling, storing, retrieving, developing, and reusing experience are major challenges to Experience Management (EM) and hence can be in the center of contributions to this workshop. Based on these life cycle-oriented issues, aspects of applying EM in "real world" scenarios (e.g. in manufacturing industry, commerce etc.) coming from a variety of scientific communities are as well of great interest.
Hence, besides the traditionally strong focus of this workshop series on the design, development and integration of intelligent systems and methods for managing experience, subjects relevant in Experience Management may be contributed by different communities from computer science (e.g. aspects of collaborative/"Web 2.0" techniques in the development/use/distribution of experiences), mathematics (e.g. analysis and design of algorithms from machine learning, CBR, network analysis), social science (e.g. modeling and analysis of usage and development of experience in networks, acceptance of experience-based derived solutions), and business administration/economics (e.g. assessing the economic value of EM in enterprises).
The overall objective of this workshop is to provide an interdisciplinary forum where practitioners and researchers can exchange ideas, concepts and solutions concerning the design and implementation of Experience Management systems, present practical experiences from applications in any domain, and discuss future research directions.
Topics of interest include but are not limited to
- modeling, representation, discovery, and use of experience
- retrieval techniques
- aspects of experiences life cycles
- applying Web 2.0 technologies for EM
- methods and approaches for integrating EM into organizations and their (business) processes
- software engineering issues of EM systems
- case studies for EM from any application domain (e.g. manufacturing industry, commerce, health)
- aspects of EM in organizations

Submission guideline
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Accepted contributions will be published in the conference proceedings and should not exceed for 8 pages for the initial submission. All submitted papers should not exceed ten pages and must be submitted via EasyChair http://www.easychair.org/conferences/?conf=wm2011 as PDF file.

Timetable
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Submission deadline for workshop contributions:November 7, 2010
Notification of acceptance or rejection of the papers: November 30, 2010
Camera-ready copy of the papers due: December 31, 2010
GWEM at WM2011 in Innsbruck, Austria: February 21-23, 2011

Workshop Organizers
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Kerstin Bach, University of Hildesheim
Thomas Roth-Berghofer, DFKI, Kaiserslautern

For more information do not hesitate to contact the workshop organizers or visit the workshop website at: http://gwem2011.workshop.hm